Commercial terms awaiting approval
The owner has not yet set the cancellation window, eligibility after activation, deductions or refund processing timeline for AccurateEvents paid software plans. These details must be agreed in writing before accepting payment. This page does not create a blanket non-refundable condition or promise an automatic refund.
Suggested approach for review: state a clear cancellation window; explain how activation or delivered customization affects eligibility; distinguish software fees from provider charges; and state an approved processing timeline. No suggested term is active until confirmed.
Requesting a software-plan review
Email events@adaccurate.in with your organization, event, order/payment reference, payment date, amount and the reason for cancellation or refund. Send only the information needed to identify the payment. Do not send passwords, card security codes or UPI PINs.
A request is not proof that a refund has been approved or processed. The team should communicate the decision, amount, deductions (if any), payment route and expected timeline before processing an approved refund.
Visitor tickets and event cancellation
The event organizer is responsible for ticket sale conditions, event postponement or cancellation, admission disputes and visitor refund decisions. Contact the organizer named on your event/ticket page.
AccurateEvents provides payment and record-management tools. It cannot approve a refund from an organizer’s merchant account on the basis of this policy alone.
Duplicate, failed or unconfirmed payments
Do not pay again simply because a screen has not updated. Share the payment reference with the organizer or platform support so the payment can be checked.
A bank debit, gateway status and organizer confirmation may not arrive at the same time. Approved online refunds are reconciled with the provider; bank/provider processing can affect when funds appear. Direct UPI and cash are separately verified and handled by the collecting organizer.
Free plans and plan changes
No software-plan fee is charged for the free ticket band, so there is no software fee to refund. Any independently charged event ticket or provider fee remains separate.
A move to a larger ticket band is not automatic. Confirm the revised price and scope with the team before creating tickets beyond the agreed band.