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All policiesPOLICIES & TRUST

Privacy requests & grievances

A contact route for access, correction, deletion and privacy concerns. Requests are reviewed by a person.

Pre-launch policy draft · Updated 30 September 2026

Prepared for review. Refund conditions, retention periods and final legal terms need approval before paid launch. This preview is not a compliance certification.

01

Choose the right contact

For visitor information, registration errors, event messages or ticket records, start with the organizer named on your event page. They control the event records and can correct details through the workspace.

For a platform account, an unresolved privacy concern or help locating the organizer, email events@adaccurate.in.

02

What to include

Describe your request, the event or organization name and a contact address for the reply. If needed, provide a ticket serial or non-sensitive reference to help locate the record.

Do not send passwords, authentication/recovery codes, card details, UPI PINs or an unredacted identity document in the initial request. Verification should be proportionate to the information being requested.

03

What happens next

The team reviews the request, identifies the responsible organizer, verifies authority where needed and explains the proposed response. A deletion request can require a review of payment, audit, dispute and backup obligations.

There is no automated deletion portal or guaranteed response deadline in this preview. Before public launch, the operator must finalize the grievance procedure, responsible contact, retention schedule and applicable response timelines. Mandatory legal rights and timelines remain applicable where required.

04

Escalation

If you believe a request was misunderstood, reply with the original reference and write “Privacy escalation” in the subject. You may also contact +91 98111 67841. A support enquiry does not replace any complaint or remedy available under applicable law.

Questions about this page?events@adaccurate.inAd Accurate Digital Service · +91 98111 67841