Who operates the service
AccurateEvents is an event-management service offered by Ad Accurate Digital Service, Daftar Co Works, A-261 Derawala Nagar, Delhi – 110009, India. Contact events@adaccurate.in about platform privacy questions.
The event organizer decides why visitor information is collected for their event and which authorized team members may use it. We provide the software and process event records to deliver that service. For an event-specific request, contact the organizer first; we can help route platform-related concerns.
Information used by the platform
Organizer and staff records may include name, organization, email, roles, login and security records, and contact details. Visitor records may include name, mobile number, booking email, family/group associations, ticket category and serial, registration time, admission, voucher activity and prize claims.
Operational records may include ticket allocations, collection handovers, balances, payment references, refunds, print history, message content and delivery status. Provider credentials are stored for enabled integrations. Passwords are hashed; payment card credentials and UPI PINs are handled by the payment provider, not by our application.
Technical information needed to run and protect the service may include session identifiers, request metadata and server logs. Do not place unnecessary sensitive information in visitor fields or WhatsApp replies.
How information is used
Information supports registration, admission, ticket sales, payment reconciliation, volunteer permissions, meal/gift entitlement checks, eligible lucky draws, prize handovers, support, reports and event closure.
WhatsApp updates require a separate opt-in where the workflow asks for it. Optional marketing is not a condition of using a ticket. Any new advertising or audience-tracking service would require a separate review and updated notice.
Who can receive information
Authorized organizer staff receive information appropriate to their roles. Configured providers may process information for WhatsApp/AOC delivery, Razorpay payments, email delivery, hosting and backups. The final hosting and email providers must be disclosed when selected for deployment.
The website currently loads fonts from Google Fonts; a browser request can share technical metadata with that provider. External links to WhatsApp, payment services or other sites are governed by their own notices. Information may also need to be retained or disclosed to meet a valid legal obligation.
Storage and retention
Event records remain in the organizer workspace for operations, accounts, dispute handling and reporting. Closing an event saves a reporting snapshot; it does not automatically delete visitor data.
A final retention schedule, backup expiry and approved deletion procedure must be set before production launch. No automatic visitor-data deletion period is currently promised. Removal requests are reviewed against identity verification, organizer instructions, financial records and applicable obligations.
Your choices and requests
You can ask about access, correction, deletion or a privacy concern by contacting the organizer or events@adaccurate.in. State the event and the type of request first. We may ask for proportionate verification before sharing or changing information.
Contact the organizer to withdraw consent for future WhatsApp updates. Withdrawal does not undo messages already delivered or remove records that still need to be kept for an appropriate purpose. Browser controls can clear cookies and local storage, but doing so may sign you out.
Family bookings and children
A parent or guardian should manage bookings and information for children. Organizers must obtain any permission required for their event and avoid collecting unnecessary information about children. The software does not independently verify age or guardianship.
Updates and concerns
Material changes should be communicated before taking effect where required. For a privacy concern, write to events@adaccurate.in with the subject “AccurateEvents privacy concern”. A dedicated grievance contact and response procedure will be finalized before public launch.